Management Model Based on Lean Warehousing & Lean Logistic to Increase the Level of Service in SMEs in a Hardware Store

In recent years, the trading industry in Peru has experienced a remarkable growth. However, they face several problems such as varying demand, delays order delivery and having to offer high quality products quickly at low cost. Small medium-sized enterprises (SMEs) account for 95% of companies, so it is necessary implement productivity tools. study, proposed model improve level service, first we will collect data through value stream map, Pareto diagram problem tree, then methodologies end reevaluate indicators. Inventory processes were also simulated reduce waste costs.